Gift Voucher Terms and Conditions
What is included in my Gift Voucher?
Every Vanilla Images Gift Voucher covers:
- Your session fee
- A pre-session design consultation
- Your customised on location or in-studio photo shoot
- A social media sneak peek
- An in studio viewing and artwork design appointment
- A Product and / or Credit for Products. Your Gift Voucher will have whatever additional item/s that are included listed.
Terms and Conditions
- Our studio is a family photography studio. This means that in every session, even baby focused sessions, such as newborn, that all immediate family members (ie parents and children) are included in each session, and must attend the photoshoot.
- All parents included in the session, must also attend the viewing and design appointment, for your gift voucher to be valid (We have after hours appointments available on Wednesday and Saturday to help assist work/school schedules).
- Your voucher includes one viewing appointment at no charge. A viewing appointment is the only way images can be selected for printing. Additional viewing appointments are charged at the rate of $150 per appointment. We reserve the right to charge for a new appointment time if people vital to the decision making process are missing from your appointment or in the event that you need to reschedule your appointment more than once. In the event of needing to reschedule a new future date must be selected for the studio to retain your images.
- All sessions must include a pre-session design consultation phone call, prior to your photoshoot.
- All booking paperwork, must be completed before your photoshoot can commence (this is a contact form and signed booking agreement, which will be delivered to you after your pre session consultation to secure your photo session date).
- Sessions are subject to availability, so if your session needs to happen within a set time period ie a newborn or maternity session or over a holiday period etc, please contact the studio to ensure availability. If the session style that you are wanting to book is fully booked, then an alternative session style will be suggested for you.
- Grandparents are welcome to be included in the photo sessions, without any additional fee to your gift voucher. You are however, required to notify the studio that they will be attending.
- Inclusion of extended family (Aunts, Uncles, Cousins), is not able to be accommodated in newborn / baby focused studio sessions, and is limited to on location sessions.
- Location sessions outside a 30 km radius of the studio, may attract travel fees.
- Gift Vouchers are not redeemable for cash and cannot be combined with any other offer.
- Gift vouchers are non-refundable.
- Any special offers run by the studio, cannot be used to purchase products from a prior session.
- Sessions must be booked prior to your Gift Voucher expiration date